COBHAM SAILOR Fleet One Manual de Instalação Página 111
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Chapter 6: Maintenance and troubleshooting
98-141368-A 103
08033 Firmware image
doesn't support
antenna hardware
The antenna hardware version
is not supported by the
terminal.
Check that both the antenna
and the terminal are of the
type SAILOR Fleet One.
Contact your distributor if the
problem persists.
08034 Antenna failed
to exit Flash
Manager. Power
cycle needed
New firmware was successfully
uploaded to the antenna but
the antenna failed to start
normally with the new
firmware.
Reboot the terminal. Contact
your distributor if the problem
persists.
08035 Unable to open
port for HPA
burst monitoring
There was an error
communicating with the
antenna.
Reboot the terminal. Contact
your distributor if the problem
persists.
08040 Excessive writes
to the flash
memory
Typically caused by wrong
configuration of APN name or
user name/password for a
profile which is set to auto-
activate.
Check that the APN name, user
name and password are set up
correctly for your profiles.
08045 Antenna -
Startup
temperature too
low
The temperature in the
antenna is too low for the
system to start up
None. If the ambient
temperature is outside the
specified limits, the antenna
may not be able to start up
properly. Refer to the
installation manual for
temperature specifications.
08046 Timeout of
startup sequence
- No antenna or
antenna
temperature too
low
The start-up sequence of the
terminal has timed out
because:
• the antenna is not
properly connected, or
• the antenna temperature
is too low to start up.
Check that the antenna cable is
properly connected at both
ends.
08048 All PoE ports
except port 1
are shut down
due to high
temperature
The temperature in the
terminal is too high. PoE port 2
is shut down to reduce the
temperature.
Move the terminal to a cooler
location, or avoid using PoE on
port 2.
08049 Data rate
reduction due to
high temperature
The bit rate of the data
channel is reduced because
the temperature is too high.
Move the terminal to a cooler
location
ID Event Text Explanation Remedy
- SAILOR Fleet One 1
- Disclaimer 2
- Trademark acknowledgements: 2
- Safety summary 1 3
- 98-141368-A iv 4
- Related documents 5
- Typography 5
- Table of contents 6
- Chapter 5 Configuration 7
- Chapter 1 9
- Introduction 9
- Features and interfaces 10
- Main units 11
- Tools for setup and use 12
- Available services 12
- Satellite coverage 13
- Chapter 2 14
- Installation 14
- Obstructions 15
- Radiation hazard 16
- Interference 16
- Radar distance 17
- 98-141368-A 10 18
- Antenna mast design 19
- Antenna mast length 20
- Install the antenna 21
- Important mounting notes 22
- Mount the antenna 23
- Where to place the terminal 24
- Install the terminal 25
- 98-141368-A 18 26
- 98-141368-A 19 27
- 98-141368-A 20 28
- Connect cables 29
- DC power input 30
- 98-141368-A 23 31
- To connect to the ignition 32
- Phone interface 33
- LAN interface 34
- 98-141368-A 27 35
- 12345678 36
- I/O pin functions 37
- 98-141368-A 32 40
- 98-141368-A 33 41
- Power cable selection 42
- Power cable recommendations 43
- 98-141368-A 36 44
- Chapter 3 45
- Get started 45
- Power up the SAILOR Fleet One 46
- Connect a smartphone 47
- 98-141368-A 40 48
- Connect an IP handset 49
- Connect an analogue phone 50
- Connect a computer 50
- Make a call 51
- Connect to the Internet 52
- Chapter 4 53
- Operation 53
- Call log 54
- To make local phone calls 55
- Dialling functions 56
- Data connection 57
- Physical connection options 58
- To access the Internet 58
- The built-in web interface 59
- Overview of the web interface 60
- To navigate the web interface 61
- Dashboard 62
- 98-141368-A 55 63
- 98-141368-A 56 64
- Phone book 65
- To edit the phone book 66
- SMS messages 68
- 98-141368-A 61 69
- To configure message settings 70
- Do you need a SIM PIN? 71
- To enter the SIM PIN 71
- 98-141368-A 64 72
- Wrong PIN 73
- Chapter 5 74
- Configuration 74
- Set up the data connection 75
- Set up the interfaces 76
- 98-141368-A 69 77
- 98-141368-A 70 78
- 98-141368-A 71 79
- 98-141368-A 72 80
- Select a preferred satellite 81
- Log on as administrator 82
- 98-141368-A 75 83
- 98-141368-A 76 84
- Save or load a configuration 85
- Call charges 86
- Log handling 87
- Data limits 87
- Configure the SIM PIN 88
- To change the PIN 89
- Set up user permissions 90
- Restricted dialling 91
- 98-141368-A 84 92
- External data connections 93
- 98-141368-A 86 94
- Track the SAILOR Fleet One 95
- 98-141368-A 88 96
- Antenna RF noise filter 97
- Chapter 6 98
- Update software 99
- 98-141368-A 92 100
- Part numbers 101
- Troubleshooting guide 102
- 98-141368-A 95 103
- Status signalling 104
- Generate a diagnostic report 105
- Event messages 106
- 98-141368-A 99 107
- 98-141368-A 100 108
- 98-141368-A 101 109
- 98-141368-A 102 110
- 98-141368-A 103 111
- 98-141368-A 104 112
- Extended status 113
- Antenna properties 113
- Self test 114
- Reset button 115
- 98-141368-A 108 116
- List of reserved subnets 117
- Appendix A 118
- Technical specifications 118
- Environmental specifications 119
- 98-141368-A 112 120
- Dimensions are in mm 121
- SAILOR Fleet One terminal 122
- 98-141368-A 115 123
- 98-141368-A 116 124
- Weight: 2.2 kg 125
- Glossary 126
- 98-141368-A 119 127
- 98-141368-A 120 128
- 98-141368-A 121 129
- 98-141368-A 122 130
- 98-141368-A 123 131
- 98-141368-A 124 132
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