COBHAM SAILOR Fleet One Manual de Instalação Página 108
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Chapter 6: Maintenance and troubleshooting
98-141368-A 100
01300 to
01309
No GPS fix The GPS receiver has not yet
achieved position fix.
Make sure the view to the GPS
satellites is not blocked.
Note that in some cases it may
take up to 10 minutes to obtain
GPS fix.
01400 to
01409
Satellite signal
lost
The SAILOR Fleet One no
longer receives a signal from
the satellite.
Make sure the
SAILOR Fleet One has a clear
view to the satellite.
01500 to
01509
SIM card missing No SIM card is detected in the
SIM slot.
Insert SIM card.
If the SIM card is already
inserted, try removing and
reinserting it.
01600 to
01609
SOS calls only The SIM card is not accepted
by the network. Only
emergency calls are allowed.
Enter the PIN and wait for
network approval. If the
problem persists, contact your
Airtime Provider.
01700 to
01709
Registration for
voice failed
The SAILOR Fleet One has not
yet been allowed to register
for voice services (Circuit-
Switched).
Restart the terminal.
If the problem persists, contact
your Airtime Provider.
01800 to
01809
Registration for
data failed
The SAILOR Fleet One has not
yet been allowed to register
for data services (Packet-
Switched).
Restart the terminal.
If the problem persists, contact
your Airtime Provider.
02000 to
02009
Satellite signal
weak
The signal from the satellite is
weak.
Check the line of sight to the
satellite.
Check in the web interface
under SETTINGS > Satellite
selection that you have
selected Auto, or a satellite
covering your current position.
02100 to
02109
Ciphering Off The network has turned
ciphering off.
Do not transmit data that
requires ciphering.
02200 to
02209
Ethernet data
session failed
Ethernet data session could
not be established.
See the call log for the cause of
the error. Refer to Viewing the
lists of calls and data sessions
on page 59.
If the problem persists, contact
your distributor.
ID Event Text Explanation Remedy
- SAILOR Fleet One 1
- Disclaimer 2
- Trademark acknowledgements: 2
- Safety summary 1 3
- 98-141368-A iv 4
- Related documents 5
- Typography 5
- Table of contents 6
- Chapter 5 Configuration 7
- Chapter 1 9
- Introduction 9
- Features and interfaces 10
- Main units 11
- Tools for setup and use 12
- Available services 12
- Satellite coverage 13
- Chapter 2 14
- Installation 14
- Obstructions 15
- Radiation hazard 16
- Interference 16
- Radar distance 17
- 98-141368-A 10 18
- Antenna mast design 19
- Antenna mast length 20
- Install the antenna 21
- Important mounting notes 22
- Mount the antenna 23
- Where to place the terminal 24
- Install the terminal 25
- 98-141368-A 18 26
- 98-141368-A 19 27
- 98-141368-A 20 28
- Connect cables 29
- DC power input 30
- 98-141368-A 23 31
- To connect to the ignition 32
- Phone interface 33
- LAN interface 34
- 98-141368-A 27 35
- 12345678 36
- I/O pin functions 37
- 98-141368-A 32 40
- 98-141368-A 33 41
- Power cable selection 42
- Power cable recommendations 43
- 98-141368-A 36 44
- Chapter 3 45
- Get started 45
- Power up the SAILOR Fleet One 46
- Connect a smartphone 47
- 98-141368-A 40 48
- Connect an IP handset 49
- Connect an analogue phone 50
- Connect a computer 50
- Make a call 51
- Connect to the Internet 52
- Chapter 4 53
- Operation 53
- Call log 54
- To make local phone calls 55
- Dialling functions 56
- Data connection 57
- Physical connection options 58
- To access the Internet 58
- The built-in web interface 59
- Overview of the web interface 60
- To navigate the web interface 61
- Dashboard 62
- 98-141368-A 55 63
- 98-141368-A 56 64
- Phone book 65
- To edit the phone book 66
- SMS messages 68
- 98-141368-A 61 69
- To configure message settings 70
- Do you need a SIM PIN? 71
- To enter the SIM PIN 71
- 98-141368-A 64 72
- Wrong PIN 73
- Chapter 5 74
- Configuration 74
- Set up the data connection 75
- Set up the interfaces 76
- 98-141368-A 69 77
- 98-141368-A 70 78
- 98-141368-A 71 79
- 98-141368-A 72 80
- Select a preferred satellite 81
- Log on as administrator 82
- 98-141368-A 75 83
- 98-141368-A 76 84
- Save or load a configuration 85
- Call charges 86
- Log handling 87
- Data limits 87
- Configure the SIM PIN 88
- To change the PIN 89
- Set up user permissions 90
- Restricted dialling 91
- 98-141368-A 84 92
- External data connections 93
- 98-141368-A 86 94
- Track the SAILOR Fleet One 95
- 98-141368-A 88 96
- Antenna RF noise filter 97
- Chapter 6 98
- Update software 99
- 98-141368-A 92 100
- Part numbers 101
- Troubleshooting guide 102
- 98-141368-A 95 103
- Status signalling 104
- Generate a diagnostic report 105
- Event messages 106
- 98-141368-A 99 107
- 98-141368-A 100 108
- 98-141368-A 101 109
- 98-141368-A 102 110
- 98-141368-A 103 111
- 98-141368-A 104 112
- Extended status 113
- Antenna properties 113
- Self test 114
- Reset button 115
- 98-141368-A 108 116
- List of reserved subnets 117
- Appendix A 118
- Technical specifications 118
- Environmental specifications 119
- 98-141368-A 112 120
- Dimensions are in mm 121
- SAILOR Fleet One terminal 122
- 98-141368-A 115 123
- 98-141368-A 116 124
- Weight: 2.2 kg 125
- Glossary 126
- 98-141368-A 119 127
- 98-141368-A 120 128
- 98-141368-A 121 129
- 98-141368-A 122 130
- 98-141368-A 123 131
- 98-141368-A 124 132
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